Choose the section that reflects your ACC interface type:
Not sure what the difference is? See Which ACC Interface Am I Using?
Legacy Interface
Manage Accounts
Under the Manage Accounts tab in the left sidebar, you can find options that will help you need to manage your resold accounts.
Manage Hosting Accounts
Visit the Manage Hosting Accounts section to:
- Access the ACC of your resold accounts
- Change resold account passwords
- Move domain from account
- Close resold accounts
Move a Domain
Visit the Move a Domain section to:
- Move a domain from one account to another
Add a Hosting Account
Visit the Add a Hosting Account section to:
- Sign up for another resold hosting account
Support
Under the Support tab in the left sidebar, you can find options that will help you manage your account’s support.
View Support Requests
Visit the View Support Requests section to:
- Open a new support request
- View current support requests
- View past support requests
Send a Support Request
Visit the Send a Support Request section to:
- Open a new support request
Contact Us
Visit the Contact Us section to:
- Find out what type support your account is eligible for
- Find contact information for different Pair Networks teams
- Find the address you should send checks to for account payment
Customize Your System Notices
Visit the Customize Your System Notices to:
- Set up system notice preferences
- Set up RSS feed notifications
- Set up email notifications
- View recent system notices
- View older system notices
Visit Our Support Resources Page
Visit the Visit Our Support Resources Page to:
- Find a link to our knowledge base
- Find our contact information
View Network Status
Visit the View Network Status to:
- See the current status of our networks
Billing
Under the Billing tab in the left sidebar, you will find options pertaining to your reseller account billing information.
Billing Summary
Visit the Billing Summary to:
- View a summary of your billing information
- Find your Billing Account Number (BAN)
Change Billing Contact Info
Visit Change Billing Contact Info to:
- Edit your current billing contact information
Update Credit Card
Visit Update Credit Card to:
- Update your credit card information
Make a Payment
Visit Make a Payment to:
- View your current balance due on account
- Make immediate payment
View Invoices
Visit View Invoices to:
- View past invoices for account payments
Send a Billing Inquiry
Visit Send a Billing Inquiry to:
- Send a question about your billing to our billing team
New ACC Interface
Managed Hosting Accounts
On the main page in the “Managed Hosting Accounts” section, you can find options that will help you manage resold accounts. Click on the account username to see additional management options, such as:
- Access resold account’s Account Control Center (ACC)
- Change resold account passwords
- Move domain from account
- Close resold account
- Set global access rules for the account
Username Dropdown
On the main page, you can click your username in top right corner for a list of additional account options, including:
- Account Settings
- Billing
- Manage Hosting Accounts
- Move a Domain
- Add a Hosting Account
- Add a Dedicated Server