Managing Your Account

Resellers

• Understanding the Different Reseller IDs
• Reseller Roadmap
• FAQ – Reseller
• Add/Remove Accounts in the Reseller Interface
• Logging in to Reseller Accounts
• Setting Up a Reseller ID

Referral Program

• FAQ – Referral Program

Account Control Center

• Which ACC Interface Am I Using?
• Submit a Support Request via the ACC
• Troubleshooting: I’m Unable to Login to My ACC Account
• Troubleshooting: Access Problems
• ACC Roadmap
• FAQ – Account Features

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Account Settings

• Finding Your Pair Email Server Name
• Finding Your Pair Server Name
• Two-Factor Authentication on Pair Accounts
• Understanding Your Account Username
• Revoking a Support Passphrase
• Changing Your Support Passphrase

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Upgrading/Downgrading

• Upgrading Disk Space
• CMS Upgrade Service
• Upgrading Your Account Type
• How Do I Get More RAM?

Billing

• Canceling Your Account
• Contacting the Billing Department
• FAQ – Invoices
• FAQ – Payments
• FAQ – Account Billing
• Billing Cycle

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