Changing Your Mailbox Password

WP Enthusiast and WP Professional hosting accounts can use this tutorial if the Email Add On has been enabled.

You can change passwords for email accounts created in the ACC, commonly referred to as mailboxes, at any time. Follow the instructions below to initiate a password change.

Changing Mailbox Passwords 

Choose the tutorial that reflects your ACC interface type: 

• Legacy Interface
• New ACC Interface

Not sure what the difference is? See Which ACC Interface Am I Using? 

If you are using the Legacy Interface:

1. Log in to the Account Control Center (ACC) at my.pair.com
2. Click E-mail Settings in the left sidebar
3. Under Mailbox Usage, click Mailboxes currently configured
4. In the Mailbox Username category, click the email that needs a password change
5. Scroll down to the Use Next Two Fields Only If Changing Password and enter your new password in the text fields
6. Click Commit Changes

These steps will change the password for this mailbox. It may take up to 10 minutes for the password change to be implemented.

If you are using the New ACC Interface:

1. Log in to the Account Control Center (ACC) at my.pair.com
2. In the top navigation bar, click Email
3. Next to Mailboxes currently configured, click the cog icon
4. In the Mailbox Username column, find your mailbox 
5. Click its Edit button
6. In the New Password field, enter the new password
7. In the Confirm New Password field, re-enter the new password
8. Click the Save Changes button

These steps will change the password for this mailbox. It may take up to 10 minutes for the password change to be implemented.