Luckily, there is a way to recover your WordPress password on your hosting account without resetting it.
Recovering Your WordPress Site's Database Password
Choose the tutorial that reflects your ACC interface type:
Not sure what the difference is? See Which ACC Interface Am I Using?
If you are using the Legacy Interface:
- Log in to the Account Control Center (ACC) at my.pair.com
- In the left sidebar, click Files
- In the drop-down, click Web
- Navigate to your WordPress site's directory
If the site is a subdomain, the directory will be within the primary domain's directory
- Find the "wp-config.php" file and click it
- In the top navbar, click Edit
- In the top 20 lines or so, there will be a list of MySQL information, including the database name, username, and password. Your database password will be shown as ('DB_PASSWORD', 'password');
Use this password to log in to your WordPress site's database.
If you are using the New ACC Interface:
- Log in to the Account Control Center (ACC) at my.pair.com
- In the top navigation bar, click Files
- Navigate to your WordPress site’s directory. Many websites and WordPress installations are stored in the “public_html” directory
- Find the “wp-config.php” file and click its name
- In the toolbar, click the Edit button
- In the top 20 lines or so, there will be a list of MySQL information, including the database name, username, and password. Your database password will be shown as ('DB_PASSWORD', 'password');
Use this password to log in to your WordPress site's database.