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Saving Junk Email Messages to a File

Emily Hall
Updated
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WP Enthusiast and WP Professional hosting accounts can use this tutorial if the Email Add On has been enabled.

You have two options if you wish to store junk email messages in a file:

  1. Create a junk email file that can be accessed via the Web  
  2. Create a junk email file that lives in your home directory on one of our servers. 

Creating a Junk Email File Accessible Via the Web

To create a junk email file accessible via the Web, you first must create a file for the email to be stored using webmail.pair.com. Here are the steps:

  1. Log into Pair Networks WebMail at webmail.pair.com with the mailbox you want to use to access the junk email file.
  2. Click Folders (at the top of the page).
  3. Enter the filename in the Create Folder field you wish to have the email saved to. Do not select any other option on this page.
  4. Click Create.

Now that you have created the file, you need to specify a path to this file using the Account Control Center (ACC). 

Accessing the Junk Email File Using Your Account

If you wish to access the junk email file using your username@pair.com account, find the tutorial that fits your interface: 

Choose the tutorial that reflects your ACC interface type: 

Not sure what the difference is? See Which ACC Interface Am I Using? 

If you are using the Legacy interface:

  1. Log in to the Account Control Center (ACC) at my.pair.com
  2. Click E-Mail
  3. Click E-Mail Settings
  4. Click on the username@pair.com Delivery Settings link.
  5. Enter the following path into the Save junk E-Mail to a file field: 
    /usr/home/mainaccountusername/.imap/junkfile
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In the path above, be sure you type your main account username instead of the placeholder mainaccountusername. Replace junkfile with the name of the file you created using webmail.pair.com.
  1. Click Commit Changes

If you are using the New ACC Interface:

  1. Log in to the Account Control Center (ACC) at my.pair.com
  2. In the top navigation bar, click Email
  3. Under username@domain.com Delivery, click the Email will be stored in your Main Account Mailbox link
  4. In the Junk Email Filtering section, enter the following path into the Save Junk Email in this file field: 
    /usr/home/mainaccountusername/.imap/junkfile
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In the path above, be sure you type your main account username instead of the placeholder mainaccountusername. Replace junkfile with the name of the file you created using webmail.pair.com.
  1. Click the Save Changes to Main Mailbox Settings button

Accessing the Junk Email File Using Another Mailbox in Your Domain

If you wish to access the junk email file using another mailbox in your domain, find the instructions for your chosen interface: 

Choose the tutorial that reflects your ACC interface type: 

Not sure what the difference is? See Which ACC Interface Am I Using? 

If you are using the Legacy interface:

  1. Log in to the Account Control Center (ACC) at my.pair.com
  2. Click E-Mail Management
  3. Under Mailbox Usage, click Mailboxes currently configured
  4. Click on the mailbox username you wish to edit
  5. Enter the following path into the Save junk E-Mail to a file field: 
    /usr/boxes/mainaccountusername/example.com/mailboxusername^/.imap/junkfil
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In the path above, be sure you type your main account username instead of the placeholder mainaccountusername. Also, enter your domain instead of example.com. Replace mailboxusername^ with the mailbox's username. Make sure you include the ^ character after mailboxusername as it is part of the directory name. Replace junkfile with the name of the file you created using webmail.pair.com.
  1. Click Commit Changes

If you are using the New ACC interface:

  1. Log in to the Account Control Center (ACC) at my.pair.com
  2. In the top navigation bar, click Email
  3. Under username@domain.com Delivery, click the Email will be stored in your Main Account Mailbox link
  4. In the "Junk Email Filtering" section, enter the following path into the Save Junk Email in this file field: 
/usr/boxes/mainaccountusername/example.com/mailboxusername^/.imap/junkfile
Alert-icon-30.png

In the path above, be sure you type your main account username instead of the placeholder mainaccountusername. Also, enter your domain instead of example.com. Replace mailboxusername^ with the mailbox's username. Make sure you include the ^ character after mailboxusername as it is part of the directory name. Replace junkfile with the name of the file you created using webmail.pair.com.
  1. Click the Save Changes to Main Mailbox Settings button

Creating a Junk Email File in Your Home Directory

If you wish to create a junk email file in your home directory on one of our servers, find the instructions for your chosen interface:

Choose the tutorial that reflects your ACC interface type: 

Not sure what the difference is? See Which ACC Interface Am I Using? 

If you are using the Legacy interface:

  1. Log in to the Account Control Center (ACC) at my.pair.com
  2. Click E-Mail
  3. Click E-Mail Settings
  4. Click on the username@pair.com Delivery Settings link.
  5. Click the Junk E-Mail Filtering checkbox.
  6. Enter the path and filename you wish to use. For example, you can use the following path to create a junk email file in your home directory:
     
    /usr/home/username/example

If you are using the New ACC interface:

  1. Log in to the Account Control Center (ACC) at my.pair.com
  2. In the top navigation bar, click Email
  3. Under username@domain.com Delivery, click the Email will be stored in your Main Account Mailbox link
  4. In the Junk Email Filtering section, enter the path and filename you wish to use. For example, you can use the following path to create a junk email file in your home directory:/usr/home/username/example
  5. Click the Save Changes to Main Mailbox Settings button

You can download this file from one of our servers via File Transfer Protocol (FTP) or by using Secure Shell (SSH). To learn more about FTP, visit our Knowledge Base page Uploading Files Using FTP. To learn how to connect to our servers via SSH, visit Connecting With SSH.

 

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